What experiments would you conduct to explore how to address the problems experienced in health care today? This was the question posed to attendees at the Medicine X Pop-Up event in Austin, Texas on the evening of November 9th.
Attendees were presented with six key design insights derived from research done in the Austin area before actively engaging in a brainstorming session using Post-it notes as part of a design thinking process that is often used to solve human-centered problems.
The research insights that were shared with the event attendees were presented by Stacey Chang, Executive Director of the new Design Institute for Health, a collaboration between the newly-formed Dell Medical School and the College of Fine Arts at the University of Texas at Austin. Chang and the Institute have been charged with applying creative design methodologies to help model and develop a new value-based health care system for the Austin area. Chang is well-versed in design thinking, having previously served as the Managing Director of the Healthcare practice at IDEO, a very successful global design and innovation consulting firm headquartered in Palo Alto, California. Medicine X partners with IDEO every year to host an annual pre-conference design workshop.
Early on in the program, Chang outlined the mission of the Institute and its priorities, and expertly responded to the many challenging questions posed by the attendees, many of whom were locals who will be directly impacted by the Institute’s work. Change’s presentation was incredibly well received, and the audience agreed that the research insights that Chang shared are ones that can and should be used as guidelines for health care designers throughout the world, and especially in the United States.
The event was organized by Richard Anderson, a Medicine X ePatient scholar who is responsible for teaching and implementing the human-centered design process at General Assembly, a co-sponsor of the event. Anderson was joined onstage by Brett Alder and Breck Gamel, who are also ePatient scholars, to introduce the program and share the Medicine X vision, mission, values, and experience with the Austin community.
Overall, the event was a huge success, and left attendees feeling engaged and empowered to participate in a process that is key to the future of health care. We look forward to returning to Austin for many more events!
Photos by Alicia Dietrich & Chris Hammond