10:00 - 11:30 amFriday, September 27
LK 208
Masterclass on performance management the Stanford Hospital & Clinics way
LK 208
Masterclass on performance management the Stanford Hospital & Clinics way
President & CEO, Stanford Hospital & Clinics
Performance Management the Stanford Hospital & Clinics Way—Active Daily Management and the Case of Improving Patient Experience through CICARE. Objectives: Learn Stanford Hospital & Clinics’... Read more

Description

Performance Management the Stanford Hospital & Clinics Way—Active Daily Management and the Case of Improving Patient Experience through CICARE.

Objectives:

Learn Stanford Hospital & Clinics’ Active Daily Management approach to improving and managing performance through high impact techniques.

Understand how Active Daily Management has been applied in Stanford’s CICARE Patient Experience approach.

Amir Dan Rubin serves as President and CEO of Stanford Hospital and Clinics (SHC) in Palo Alto, California. Stanford Hospital and Clinics seeks to serve humanity through science, one patient at a time, through its commitment to care, educate, and discover. Amir previously served as Chief Operating Officer (COO) for the UCLA Hospital System, responsible for the operations of the Ronald Reagan UCLA Medical Center, Mattel Children's Hospital at UCLA, the Resnick Neuropsychiatric Hospital at UCLA, Santa Monica-UCLA Medical Center and Orthopedic Hospital, and an array of outpatient centers across the west side of Los Angeles.

Prior to UCLA, Amir served as Chief Operating Officer for Stony Brook University Hospital, a 504-bed, comprehensive academic medical center on Long Island, New York. Prior to Stony Brook, Amir served as Assistant Vice President of Operations for Memorial Hermann Hospital in Houston, Texas, an 818-bed, level-1 trauma center, which serves as the primary teaching hospital for University of Texas—Houston, Medical School. Amir also previously worked in healthcare consulting in San Francisco, CA, working with leading hospitals, health care systems, and managed care plans to improve quality, operations, and financial performance. Amir earned a Master’s in Business Administration from the Ross School of Business at the University of Michigan in Ann Arbor, a Master’s degree in Health Services Administration from the University of Michigan in Ann Arbor, and a Bachelor’s degree in Economics with a minor in Business Administration from the University of California, Berkeley.

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