10:05 - 10:25 amSaturday, September 28
LK 130
Back to the basics: the power of the patient narrative
LK 130
Back to the basics: the power of the patient narrative
Emergency Physician and Director, Patient-Centered Care Research, George Washington University
The patient’s story forms the cornerstone of medical care. Studies have shown that 80% of diagnoses can be made based on the story alone, and that story-telling is the foundation for healing. However,... Read more

Description

The patient’s story forms the cornerstone of medical care. Studies have shown that 80% of diagnoses can be made based on the story alone, and that story-telling is the foundation for healing. However, in this age of increasing reliance on science and technology, medicine has become increasingly dissociated from the patient’s narrative.

Dr. Leana Wen is a Harvard physician and author of the best-selling book, When Doctors Don’t Listen: How to Avoid Misdiagnoses and Unnecessary Tests. In this talk, she goes back to the most fundamental building block of the physician-patient relationship: the patient story. Using no technology at all, but by telling stories of her patients, she explores the critical importance of the narrative. She demonstrates three skills that patients need to tell a compelling story, and three essential skills that physicians need to share in story-telling and reflective listening. She illustrates why the narrative is indispensible not only to improve individual patient care, but also is the key to transforming healthcare.

 

Dr. Leana Wen is an emergency physician and Director of Patient-Centered Care Research at George Washington University. She is a former Rhodes Scholar and received her training at the University of Oxford and Brigham & Women's Hospital and Massachusetts General Hospital, where she was on the faculty at Harvard Medical School. Inspired by her own childhood illness and then her mother's long battle with cancer, Dr. Wen is passionate about guiding patients to advocate for better care. She has been featured in TIME, Newsweek, ABC News, NPR, CNN, MSNBC, Fox News, The New York Times, Washington Post, and the award-winning HBO documentary Reporter. Dr. Wen speaks regularly across the U.S. and internationally on patient-physician communication, healthcare reform, and her critically-acclaimed new book: When Doctors Don’t Listen: How to Avoid Misdiagnoses and Unnecessary Tests.

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