4:20 - 5:50 pmSaturday, September 28
LK 101
Interactive health information technology to improve communication and coordination of the hospital discharge process: examples of translation to practice settings
LK 101
Interactive health information technology to improve communication and coordination of the hospital discharge process: examples of translation to practice settings
Chief Nurse, Specialty and Hospital Based Svc., VA Palo Alto Health Care System
CEO, Engineered Care, Inc.
Associate Professor, Baylor College of Medicine
Learning Goals and Objectives: Part 1: (led by Aanand Naik and David Renfro, 40 minutes): 1) Describe the key components of a health care coordination model using the case example of interdisciplinary... Read more

Description

Learning Goals and Objectives:

Part 1: (led by Aanand Naik and David Renfro, 40 minutes):

1) Describe the key components of a health care coordination model using the case example of interdisciplinary clinicians coordinating hospital discharges as an effective team.

2) Name and describe common communication and coordination errors that occur in the hospital discharge process, i.e.,among clinicians and between patient and clinician.

(Q&A period to clarify the communication and coordination model and taxonomy of errors)

Part 2: (led by Chris Corio, 40 minutes):

3)  Present an interactive health information technology (HIT) platform and describe how HIT can bridge these specific communication and coordination challenges.  This will be a demo followed by a short discussion of how the HIT platform relates to the discuss in part 1, and then a Q&A period.

Part 3: (led by David Renfro and Aanand Naik, 40 minutes):

4)  Describe two examples of how the HIT platform was integrated into hospital settings to improve the communication and coordination of hospital discharge processes:

a): Real-world integration and refinement within a medicine inpatient service in Palo Alto, CA

b): Adaptation to a surgical setting and integration within a surgery inpatient service in Houston, Texas

5) Discuss the challenges and obstacles to integration of HIT within the culture of health care teams and the communication habits of patients and clinicians.

There will be a Q&A period following each case example; and then an interactive Q&A during the discussion of challenges and obstacles.

 

Mr. David Renfro, Chief Nurse for Specialty and Hospital Based Services at the Veterans Affairs Health Care System in Palo Alto, oversees the Critical Care and Medical Surgical units, Operating Room, Emergency Room, Case Management, PICC program and Administrative Support Staff. Mr. Renfro is a US Navy Veteran with a passion for improving the healthcare of Veterans through the use of Evidence Based Practice, LEAN and process improvement strategies. One of Mr. Renfro’s primary efforts at the VA has been the implementation of Project RE-Engineering Discharge (RED) throughout his facility, and providing assistance with RED implementation to other VAs nationally.

Aanand D. Naik, MD is a medical geriatrician and associate professor of Medicine and Health Policy at the Houston Center for Innovations in Quality, Effectiveness, and Safety (IQuESt) at the Michael E. DeBakey Veterans Affairs Medical Center and Baylor College of Medicine. Dr. Naik’s research focuses on the conceptualization of Patient-Centeredness as a distinct dimension of health care quality and the relationship between Patient-Centeredness and health outcomes in older, chronically ill adults. He has published over 75 peer-reviewed manuscripts and his independent research program is supported by federal funding and foundations such as the John A. Hartford Foundation, which supports his participation in the 2013 Stanford Medicine X program.

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