5:00 - 5:20 pmSaturday, September 6
LK 130
Health companion: A comprehensive consumer healthcare platform, patient portal, and patient engagement service
LK 130
Health companion: A comprehensive consumer healthcare platform, patient portal, and patient engagement service
Radiology Resident, SHC
Health Companion, a healthcare start-up, was founded as a comprehensive consumer healthcare platform for personal health record storage, insurance and financial tracking, wellness education, and secure... Read more

Description

Health Companion, a healthcare start-up, was founded as a comprehensive consumer healthcare platform for personal health record storage, insurance and financial tracking, wellness education, and secure social networking. The service provides a single account from which a consumer can manage all personal health-related information in a secure cloud-based environment. While the value and importance of patient engagement services like this one are well-established, true practice scope has historically been limited. However, greatly enhanced interoperability and a movement towards truly patient-centered care are finally being realized through changes in the following areas:

  • Infrastructure: Four major changes are now making technical interoperability between disparate systems possible. These include: 1) Increasing prevalence of cloud-based technology allowing rapid software updates and open API integration; 2) Federally mandated use of standards-based health data transfer using Direct Project secure messaging, BlueButton+, and a more strictly defined document standard, the C-CDA; 3) The advent of health information service providers (HISPs); and 4) Rapidly increased prevalence of modern health information technology nationwide stimulated by the government’s Meaningful Use incentive program.
  • Trust: Four major changes are now alleviating the issue of trust between disparate entities (eg. trust between two healthcare systems sharing health data about a patient). These include: 1) The development of Accountable Care Organizations (ACOs) focused on achieving quality care at low costs through deeper patient understanding; 2) The consolidation and growth of health information exchanges (HIEs) in a variety of states; 3) Increasing payer and employer involvement in consumer healthcare, supporting participation by provider organizations; and 4) Strategic organizations like Direct Trust, devising universal "Trust Bundles" to coordinate sharing of data across the system at large.

Today, by law, any patient can request an electronic copy of his/her health record and it must be delivered in a format compatible with other compliant software service. Impacts affect all five players in the
healthcare system.

  • Patients: For the first time, patients have control in how they store and manage their records, rather than being forced to use provider-based, disconnected health management systems. Patients can begin
    to make their own technical demands and guide development.
  • Providers: Provider organizations can unify their patient engagement strategy by utilizing a single patient portal across varying hospitals, clinics, and providers. They can interact with patients on
    an individual level with secure messaging, market to their entire patient population efficiently, and collect and analyze aggregate data across their systems.
  • Employers: Employers can offer online challenges and rewards, and help motivate improved health and decreased healthcare spending, while tracking results automatically with data aggregated directly
    from the provider-initiated data.
  • Payers: Payers can manage patient payments and insurance directly, and like employers, can motivate improved health and decreased spending.
  • Health Vendors: Consumer health vendors can leverage better data availability and direct linkage into the healthcare system to provide new uses.

Joshua Reicher is a resident physician in radiology at Stanford Hospital & Clinics and is Co-Founder and Chief Innovation Officer of Health Companion, a healthcare start-up in patient engagement, secure health communication, and consumer health. He co-founded Health Companion in 2012 after working for several years on a preliminary project developing, marketing, and testing a low-cost online wellness web app for employers. Health Companion offers a comprehensive consumer healthcare platform, patient portal, and patient engagement service, and serves patients and providers nationwide. Joshua has a self-taught background in web development and through his ongoing clinical training seeks to bridge the gap between clinical care and tech innovation. Joshua graduated summa cum laude in Biophysics at UCLA, attended medical school at UCSD, and completed a medical internship at Santa Clara Valley Medical Center before beginning radiology residency at Stanford in 2013. He has published multiple scholarly articles covering topics that include investigation of a new medical device in breast cancer care, a clinical trial in mammography image data compression, and patient engagement technology.

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