3:30 - 3:50 pmSaturday, September 17
LK 102
Bringing a great consumer experience to health care: killing engagement and embracing empowerment
LK 102
Bringing a great consumer experience to health care: killing engagement and embracing empowerment
Chronic conditions are highly prevalent today, with about half of all adults – 117 million people in total – having one or more chronic health conditions, and one in every of four adults having two... Read more

Description

Chronic conditions are highly prevalent today, with about half of all adults – 117 million people in total – having one or more chronic health conditions, and one in every of four adults having two or more chronic conditions. Diabetes, a disease that affects more than 29 million people in the United States, is notorious for the development of co-morbidities and other problems.  This creates an extreme threat to health and quality of life for people with diabetes. This is why it is so vital for people to take control of their disease and properly manage it. And, knowing you have to manage a disease simply isn’t enough – people must feel empowered to manage their health.

Unfortunately certain technologies or devices can only add to that frustration and provide more of a burden, which leads to disengaged patients no longer active in care management.  Disease management technologies must evolve to be seamless, non-disruptive, and personalized to align with a patient’s lifestyle and goals.

In this insightful MedX talk, Dr. Jennifer Schneider and Dr. Tim Church will discuss why the theory of empowerment with chronic disease is so important and how programs need to map goals to chronic conditions and passively monitor for information, rather than relying on the patient to do more.  Dr. Jennifer Schneider and Dr. Tim Church will provide insights on empowering the healthcare consumer and using new technologies with the consumer in mind to manage chronic conditions:

  • Bringing a great consumer experience to healthcare
  • Killing engagement and embracing empowerment: the new model of patient care
  • Learning from employer-sponsored care: taking a new approach to diabetes management
  • How a great consumer experience yields positive financial and clinical outcomes
  • The cost of traditional disease management: why business leaders must approach disease management from a new perspective – one that is designed with the patient in mind

Jennifer is the Chief Medical Officer for Livongo Health. Prior to Livongo, Dr. Schneider held several key leadership roles at Castlight Health, including in clinical product development and strategic analytics, and most recently served as Chief Medical Officer. She has also held leadership roles in the provider setting as a health outcomes researcher and Chief Resident at Stanford University, and has practiced medicine as an attending physician at Stanford University, the VA Palo Alto Health Care System, and Kaiser Permanente.Dr. Schneider has an undergraduate degree from the College of the Holy Cross, a Doctor of Medicine degree from Johns Hopkins School of Medicine, and a Master of Science degree in Health Services Research from Stanford University. She completed her internal medicine residency at Stanford University Hospital.

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