1:30 - 3:00 pmSunday, September 18
Lower Lobby
Beyond live video telemedicine - the power of stored video in asynchronous medical communications
Lower Lobby
Beyond live video telemedicine - the power of stored video in asynchronous medical communications
The changing face of medical delivery over the past several years has tended to distance patient from provider. A system that was originally built on trust and personal relationships has become depersonalized... Read more

Description

The changing face of medical delivery over the past several years has tended to distance patient from provider. A system that was originally built on trust and personal relationships has become depersonalized through a focus on gathering data for the EHR, and insuring proper billing.

Even the recent trend of the quantified self has disaggregated the person into a series of de-contextualized data points.

Video technologies offer the promise of re-personalizing medicine in profound ways, and in the process, increasing patient satisfaction, creating new economic opportunities, and improving medical outcomes.

Imagine someone’s mom, scheduled for an important visit to her doctor to receive the results of a recent biopsy. Children may live in the same town or across the country. Everyone in the family has an interest in what happens in the visit. Now imagine that the doctor comes into the room, and says “don’t worry about taking notes, or even figuring out how to communicate this to your family. We’re recording this session, and will make it available for you to review, and for your children to see as well.

Instead of the patient feeling stress about the inevitable conversation with family, she can concentrate on the conversation with the doctor. After the visit, the kids get notified that the recorded visit is available for them to review. Instead of calling mom and asking how it went, the kids can each call and offer specific ways to help.

Dozens of similar opportunities exist to improve clarity, recall, and engagement among professionals, patients and their care networks:

  • Recording discharge instructions and patient visits
  • Care Coordination
  • Between visit video check-ins
  • Personalized patient education
  • Recording complete or partial video telemedicine encounters

This presentation will showcase several real world situations in which recorded video demonstrably improved communication between key stakeholders, and resulted in improved satisfaction, compelling economics, and better medical outcomes.

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