Plenary HallStanding main stage talk
Everyone Included™| Precision Medicine Initiative
How might diverse groups of health care stakeholders work together to drive co-creation and innovation in education, research, and clinical care? Our Everyone Included™ framework utilizes principles of inclusively to create a culture of health in which everyone is trusted and valued for the expertise that they bring to discussions about the future of health care. Join us to examine how these principles have been instrumental to efforts such as President Obama's Precision Medicine Initiative, and to discuss how building a culture of diversity that is centered around respect can lead to more creative and innovative solutions to the health care problems that matter most.
Nick Dawson believes that healthcare is about humans taking care of other humans, and there’s no other industry like it. He has spent most of his career following his passion for continually improving how we do the work of caring for others.
In his view, patient experiences and staff happiness should be the top priority. When it is, everything else follows.
Today, he is focused on helping health systems develop a modern strategic focus based on human-centered design. When we work openly and collaboratively, always with patients and staff at the center of our work, good things follow—revenue, loyalty, outcomes, quality and happiness.
He also tracks disruptive innovations in healthcare and other industries and works with hospitals to apply the same thinking to their strategic plans.