About Me
Nick Dawson believes that healthcare is about humans taking care of other humans, and there’s no other industry like it. He has spent most of his career following his passion for continually improving how we do the work of caring for others.
In his view, patient experiences and staff happiness should be the top priority. When it is, everything else follows.
Today, he is focused on helping health systems develop a modern strategic focus based on human-centered design. When we work openly and collaboratively, always with patients and staff at the center of our work, good things follow—revenue, loyalty, outcomes, quality and happiness.
He also tracks disruptive innovations in healthcare and other industries and works with hospitals to apply the same thinking to their strategic plans.
At Medicine X 2015
Sunday, September 27 8:55 am (Plenary Hall)
Health Care Design Awards
Sunday, September 27 3:30 pm (Plenary Hall)
Precision Medicine Design Challenge Debriefing
Friday, September 16 10:15 am (Everyone Included™ Precision Medicine Tent)
Keep the Light Shining: Honoring ePatients Who We Have Recently Lost | 10:15am to 11:15am
When an ePatient or activist passes away, they leave a light shining on the path to a better healthcare system. Join us for a facilitated workshop to identify, brainstorm and prototype ways to achieve...
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Friday, September 16 2:00 pm (Plenary Hall)
Standing main stage talk
Everyone Included™| Precision Medicine InitiativeHow might diverse groups of health care stakeholders work together to drive co-creation and innovation in education, research, and clinical care? Our...
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Friday, September 16 2:10 pm (Plenary Hall)
Moderated panel discussion
Everyone Included™| Precision Medicine InitiativeHow might diverse groups of health care stakeholders work together to drive co-creation and innovation in education, research, and clinical care? Our...
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Saturday, September 17 8:10 am (Plenary Hall)
Special Address
Saturday, September 17 2:30 pm (Everyone Included™ Precision Medicine Tent)
Participants as Research Partners | 2:30pm to 4:30pm
Add your talents and ideas to nine projects that are creating innovative ways to join participants and researchers as equal partners in research.
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Sunday, September 18 3:10 pm (Plenary Hall)
Everyone Included | Precision Medicine Debriefing