Leilani Schweitzer did not choose a career in health care, it chose her. Eight years ago her son died after a series of medical mistakes, now she works at the same hospital where those errors happened. As a Patient Liaison for Stanford University Hospitals Risk Management, Leilani uses her own experience with medical errors to navigate between the often insular, litigious and administrative sides of medical error; and the emotional side of the patient and family experience. Her work at Stanford has given her a unique view of the importance and complex realities of disclosure and transparency in health care.