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Page 389 – Stanford Medicine X
Steve Tierney
Southcentral Foundation

About Me

Steve Tierney is Medical Director of Quality Improvement and Chief Medical Informatics Officer for Southcentral Foundation (SCF). Steve joined SCF in 1995 as a primary care physician. His expertise in the fields of primary care, quality improvement and health care data analytics helped SCF’s leadership transform primary care services.

Over the next 20 years, Steve became one of the key physicians that supported and led the transformation to a relationship-based customer-owned health care system. His innovative concepts and dynamic technical capabilities help guide improvement and redesign efforts including building the clinical data infrastructure within SCF. He also played a key role in the development of SCF’s integrated care team (ICT) model and he continues to provide oversight. 

A leader in translating data analytics into actionable information, Steve helped SCF identify opportunities for improvement through a robust data mart designed to segment out centralized data by clinic, team, and provider. It helps SCF’s ICTs interpret complex data for internal and external comparisons against HEDIS benchmarks, where the organization scores in the 90th percentile for many of its services. In 2011, SCF became the recipient of the Malcolm Baldrige National Quality Award for performance excellence for its innovative, relationship-based, and customer-driven Nuka System of Care.

Prior to joining SCF, Steve earned his medical degree from the Uniformed Services University, in Bethesda, Maryland, and completed his residency at the University of Maryland in Baltimore.

Steve is trained as a family physician and an acupuncturist, and still maintains an active family medicine practice in SCF’s Anchorage Native Primary Care Center. He presents nationally and internationally on primary care transformation, clinical quality program design, data management strategies, and complementary medicine integration efforts.

At Medicine X 2015

Saturday, September 26 12:45 pm (Plenary Hall)
Nuka approach to customer-owned care: How integrated care team dynamics impact outcomes
In partnership with the Alaska Native people, Southcentral Foundation (SCF) developed the customer-owned and -managed, relationship-based Nuka System of Care and transformed its health care delivery system... Read more
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