Transforming Dynamics in the Exam Room: Designing for mutual participation
Mutual participation is a relationship in which a provider helps a patient help himself (Szaz and Hollender) and is characterized by balance in control and participatory decision making. (Roter and Hall).
Published research shows that behaviors of mutual participation can improve clinical outcomes and patient satisfaction. We posit that the built environment needs be modified in order to maximize the benefits of mutual participation. In our session, we will discuss how the current built environment hinders these behaviors, with particular attention to interactions with the EMR, present design principles, and share concepts which support the desired state.