Envisioning the Future of Health Care Delivery: Aligning emerging technology trends of artificial Intelligence (AI), autonomous vehicles (AV), and augmented Interaction (AX) to better patient experience and outcomes, an artefact concept
These social shifts are in part caused by key advances in technology, like low-cost sensing capabilities that enable passive monitoring at home, increased efficacy of non-invasive diagnostics to pick up critical developments across the body’s systems, the maturation of artificial intelligence to take on complex analytical and decision-making tasks, trust in autonomous systems including vehicles, and even the emergence of augmented interactions that integrate image recognition, gesture, and voice. To many people, these advances are exciting and new, but the impact such technologies will have on society (as desired positive impact or as unintended negative impact) are still unknown.
What if we could integrate emerging technologies into right kind of care, delivered at the right time and place that bring better patient experiences and outcomes to those who might be reluctant to engage in their health? What if we could remove logistical burden on clinicians, while elevating their strategic value in the industry? What if we could shift cost responsibility to new actors who aren’t fiscally constrained? What if health care service delivery could scale to the types of experiences we desire and type of support we need at any given moment?
In this presentation, Artefact will detail our conceptual vision for a new health care delivery service that leverages key social and technology trends. We will outline our process of design thinking and crafting, including the new tools we are using to let us move quickly and deeply through a range of ideas and to settle on the most promising. We will also talk about the advantages and challenges inherent in the concept itself, as well as our point of view on where and how technology should and should not play a role in the continuum of care. Lastly, we will offer principles to guide other thinking and work currently happening at the intersection of early emergent technologies as applied to health care.