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Page 709 – Stanford Medicine X

Mobile Technology’s Role in Modern Medicine: Empower and engage

Manish Chauhan manishchauhanmd@gmail.com


While the “alternative facts” syndrome is currently dominating headlines and social media, we in the medical world have long been aware of the alternative facts that populate the internet, with Dr. Google offering a tangle of information that can be amusing at best and dangerous at worst. But that’s not to say we should eschew technology in medicine. Indeed, we should embrace the best of technology — technology we know offers accurate and trustworthy information. CardioVisual is an example of trustable tech with an innovative design to help solve an everyday problem for healthcare professionals and their patients. This medical mobile app, one of only 5% that are designed by practicing medical professionals, offers a library of curated multimedia content that explains — accurately but simply — complex cardiovascular risk factors, conditions, treatments and procedures. We know patients want easy-to-understand information about their medical problems, especially from their trusted health care professionals, so that they are better able to care for themselves and stay compliant with treatment instructions. CardioVisual does just that. Doctors and nurses use short videos in the providers’ version of the app to ease confusion when talking with patients. Providers can then “prescribe” the laypersons’ version of the app to their patients to encourage further study at home at their own pace. CardioVisual is just one example of what must become an essential information delivery method for the health care industry. With 70% of the world’s population — about 6.1 billion people — predicted to be using smartphones by 2020 (according to a study by Ericsson), health care providers must learn to take advantage of this efficient and far-ranging knowledge-delivery method. Let’s get smart by placing life-saving information about the No. 1 killer, heart disease, as well as a host of other critical health issues, right where people will see it — on their phones. A bonus: Intelligently designed digital health applications offer significant cost savings. They replace expensive and quickly outdated brochures with easily and continually updated electronic material. Patient communication is considerably more productive and efficient because videobased explanations are much more effective than endless and often fruitless dialog or hastily scratched-out diagrams. How can heath care providers use apps such as CardioVisual in their practice to better facilitate patient engagement during and beyond office visits while still saving time? How should they encourage and guide patients to turn to authoritative mobile apps and information sources to provide relevant and updated content while staying connected to their providers. How can hospitals use content-based and engagement mobile apps to reduce hospital readmissions and improve patient satisfaction and overall quality of care? How can trusted smartphone apps provide a platform that delivers consistent and reliable information to a global audience to increase awareness of heart disease and other deadly health concerns? Dr. Manish Chauhan, MD, creator of CardioVisual, will relay the experiences that led to the creation of this groundbreaking communication tool and will encourage other health care professionals to do the same. With the right team and a bit of energy, it’s easier than you might think to build a category-changing tool that helps practicing healthcare professionals better care for their patients
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