Mary Song, MPH, is the manager of the Patient & Family Partner Program (PFPP) at Stanford Health Care. PFPP is made up of over 140 patient and family volunteers who provide the patient and caregiver perspective as speakers, advisory council members, committee members, or participants of improvement events. Mary onboards and trains new Patient and Family Partners, supports existing and creation of new Patient & Family Advisory Councils, and coordinates all requests from the organization for patient and family engagement across Stanford Health Care and Stanford University. She spends time meeting with hospital and clinic leaders as well as Medical School faculty to do education and strategic planning around how to better engage patient & family partners in improvement work, facility design, and curriculum building. Prior to this role, she has 10 years of experience in accreditation, quality, and process improvement, and is passionate about integrating the voices of patients and families in how hospitals plan, implement, and evaluate delivery of care. Mary received her Bachelors in Community Health and Biopsychology from Tufts University and Masters in Public Health from Tufts School of Medicine. She is the mother of two energetic 3 and 5 year old boys.
Title: Program Manager, Patient & Family Partner Program
Company/Affiliation: Stanford Health Care
Industry: Health Care
Interest: patient & family engagement, Patient & Family Advisory Councils, Digital Health, quality and process improvement,